“Our first home purchase had last minute complications with Homeowners Insurance. Sarah did several things to step up for us. She worked incredibly hard and creatively in a short period of time to find a solution. In addition to being responsive, she was patient and excellent at explaining complicated policy details. Our recent renewal was also complicated and she laid out our options very clearly at a time when we were very busy. Building trust is hard, and I am grateful to have Sarah looking out for our best interests.
“I had a pipe break under my slab in my kitchen. There was no visible damage but I called my insurance anyway. They sent an adjuster out and come to find out there was way more issue than what was thought.
Now I am getting a whole new first floor replaced with very little out of pocket. What a great experience instead of being a disaster.”